4Passwords proudly presents

Thycotic Password Reset Server

IT admins and security teams can enforce custom end-user password security policies, permit users to update their AD attributes such as address and phone numbers, and securely reset their Active Directory and Office 365 passwords through the self-service portal.

Important advantages with the Self Service Password Reset process


Reduce help desk costs

Empower your End users, with our self service password reset portal. With the Password Reset Server, password resets and unlocks are efficient.

Enforce password policies efficiently

No more excuses, that remembering or changing a password is too difficult for end-users. Meet compliance (sox, pci-dss and hipaa)

What's the Issue?

$31is an average amount each help desk call can cost for password related calls

Why It's Critical

70%of the calls can be reduced for password-related calls by implementing Password management tools like PRS

Leading Industry Analyst

How we solve IT

We enable end-users to securely reset or unlock their Active Directory and Office 365 passwords from a self-service web portal or integrated Windows Logon screen.

Secure Identity Verification

Password Reset Server can verify user authenticity with phone verification by calling or sending an SMS to the phone number registered to the user’s account and providing a pin code. Customization security questions can also be configured, and identification questions can even include image recognition questions.

Windows Logon Integration and Web Portal

Our Windows Logon screen means end-users initiate the password reset process from their workstation. Advanced security features confirm the user’s identity. Offline Reset allows remote users to perform password resets through a secure portal, even when their computers are offline.

AD Attribute Maintenance

Enable end-users to make changes to their AD attributes, like home address and phone number. Administrators can choose which attributes can be viewed and modified by enrolled users. Users can also validate that their information is correct, so invalid information can be captured through reports.

Custom Security Policies

Trust-based security policies customize password reset procedures based on your Active Directory OU structure. All activities, including password resets and changes to security policies, are audited for added security and documentation for compliance requirements.

Automated or Custom Enrollment

Administrators can automatically enroll employees or allow them to manually enroll and set their own security questions. Manual enrollment includes automatic email reminders to encourage and track enrollment by sending emails from within the application.

Section 508 Compliant

Password Reset Server is a tool that’s accessible to your employees with disabilities, and is compliant with Section 508 requirements.

Seeing is believing, Checkout the webinar


The Password Reset Server Architecture Diagram

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